Privacy Policy

Information We Collect

We gather data that you provide directly when you create an account, make deposits or withdrawals, place bets, or contact our customer support team. This typically includes your name, date of birth, email address, postal address, telephone number, and payment details.

In addition, we automatically collect certain technical information whenever you use our website. This includes your IP address, browser type, device identifiers, pages visited, and the times and dates of your activity. We may also receive information about you from third parties such as identity verification agencies and credit reference bureaus where required by law.

How We Use Your Information

Your personal data is used to verify your identity, manage your account, process transactions, and deliver the gaming and betting services you have requested. We also use it to meet our legal and regulatory responsibilities, including anti-money laundering checks and responsible gambling monitoring.

Where you have given consent or where we have a legitimate interest, we may use your information to send you personalised offers, promotions, and updates that we believe may interest you. You can adjust your marketing preferences at any time through your account settings.

Sharing and Disclosure

We do not sell your personal data to third parties. We may share information with trusted service providers who assist us in operating our platform, such as payment processors, hosting providers, and marketing agencies. These partners are contractually obliged to keep your data secure and use it only for the purposes we specify.

Information may also be disclosed to regulatory bodies, law enforcement agencies, or other authorised organisations when we are legally required to do so or to protect the integrity of our services and the wider gambling industry.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance functionality, analyse traffic, and personalise your experience. Some cookies are essential for the site to operate correctly, while others help us understand how visitors use our platform so we can make improvements.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your ability to use all features of our website.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, or unlawful processing. Access to your information is restricted to authorised personnel who are bound by confidentiality obligations.

While we strive to keep your data secure, no system can guarantee complete security. You should use a strong, unique password for your account and never share your login details.

Your Rights

You have the right to access the personal data we hold about you, request corrections to inaccurate information, and ask for deletion of your data in certain circumstances. You may also object to processing based on legitimate interests or withdraw any consent you have previously given.

To exercise these rights, please contact our customer support team. We will respond to your request within one month, though this may be extended where permitted by law. We may need to request specific information from you to confirm your identity before processing your request.

Retention of Data

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. When your data is no longer needed, it is securely deleted or anonymised.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legislation. Any updates will be posted on this page, and we encourage you to review it periodically. Continued use of our services after any changes constitutes your acceptance of the revised policy.

If you have any questions about how we handle your personal data, please contact our support team who will be happy to assist.