Terms and Conditions

Introduction

These Terms and Conditions govern your use of the Fitzdares Casino website, mobile applications and all related services. They form a legal contract between you and the operator. The operator holds a remote casino and betting licence issued by the UK Gambling Commission and operates in accordance with applicable gambling legislation.

Account Registration and Eligibility

To use our services you must be at least eighteen years of age and a resident of the United Kingdom. You may only hold one account with us. During registration you must provide accurate personal information and you agree to keep it up to date. We reserve the right to verify your identity at any time and may suspend or close accounts where verification cannot be completed to our satisfaction.

Account Security

You are responsible for maintaining the confidentiality of your username and password. Any activity carried out under your account will be regarded as having been performed by you. If you suspect that your account has been compromised you must notify us immediately. We may require you to change your password or take other protective measures.

Deposits and Withdrawals

Funds may be deposited using any of the payment methods displayed on the site. All deposits must come from a payment source in your own name. Withdrawal requests will normally be processed back to the same method used to deposit. We may carry out additional checks on larger withdrawals or where fraud is suspected. Processing times vary depending on the payment provider and the completeness of your account verification.

Any winnings or balances may only be withdrawn after satisfying our verification procedures. We do not accept cash deposits or payments from third parties. You must not use the platform for money-laundering or any other unlawful purpose.

Bonuses and Promotions

From time to time we offer bonuses, free bets and other promotional offers. Each promotion has its own specific terms which will be clearly displayed at the time of the offer. Unless stated otherwise, bonus funds carry wagering requirements before any winnings can be withdrawn. We reserve the right to withdraw or amend promotions without notice and to void bonuses where abuse or bonus hunting is detected.

Game Rules and Fair Play

All casino games are governed by their individual rules, which can be accessed from within each game. We use certified random number generators and independent testing laboratories to ensure outcomes are fair and unpredictable. You must not attempt to manipulate games, use automated software, exploit errors, or engage in any form of unfair advantage. Any such activity will result in immediate account closure and forfeiture of funds.

Prohibited Activities

You may not use our services if you are located in a jurisdiction where gambling is unlawful. Collusion, cheating, fraud, criminal activity and chargeback abuse are strictly prohibited. We cooperate fully with law enforcement and regulatory authorities and may share your information where we are legally required to do so.

Responsible Gambling

We are committed to promoting responsible gambling. Tools are available to help you manage your play, including deposit limits, loss limits, session limits, reality checks and self-exclusion. If you feel you may have a gambling problem we encourage you to use these tools or contact our customer support team. Information and support is also available through external organisations such as BeGambleAware.

Limitation of Liability

Our liability to you is limited as set out in these terms. We will not be liable for any loss that was not reasonably foreseeable at the time you entered into the contract, nor for any loss arising from technical faults, communication failures or events outside our reasonable control. Nothing in these terms excludes our liability for death or personal injury caused by our negligence or for fraud.

Changes to These Terms

We may update these Terms and Conditions from time to time. The revised version will be published on the website and the changes will take effect from the date of publication. Continued use of the services after any changes constitutes acceptance of the new terms. We recommend you review this page periodically.

Account Closure and Termination

You may close your account at any time by contacting customer support. We reserve the right to suspend or permanently close accounts where we believe there has been a breach of these terms, fraudulent activity, or for any other regulatory or legal reason. In the event of closure any remaining balance will be returned to you subject to verification and deduction of any amounts owed.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these terms please contact our customer support team who will be happy to assist.